Salesforce acquires conversational AI startup Cresta for $2.7 billion
The acquisition adds AI-powered contact center and customer service agents to Salesforce's portfolio.
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- The Information · lead
- 24/7 Wall St.The Selloff Didn’t Stop Salesforce From Spending $2.7 Billion on an AI Startup
- CMSWireSalesforce Adds Cresta to the Cart in Its 2026 CX Shopping Spree
- The Business JournalsDaily Digest: Salesforce makes another billion-dollar buy, bevy of newspapers sue S.F. startup
- SalesforceSalesforce Signs Definitive Agreement to Acquire Cresta
- DealroomSalesforce to buy voice-AI startup Cresta for $2.7B
- www.thestack.technologySalesforce adds Cresta's customer-service agents as its pre-holiday shopping spree continues
- ShiftDelete.NetSalesforce Cresta Acquisition Puts AI Voice Agents on the Phone
- Crypto BriefingAmazon unveils new Bee AI devices for conversation recording
- 247wallstThe Selloff Didn’t Stop Salesforce From Spending $2.7 Billion on an AI Startup